Privacy Policy

Your Privacy is important to us

Who We Are

At Math Support Online, we are committed to maintaining the trust and confidence of visitors to our web site. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In our Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, and what we do with this data once we’ve finished with it. We will not disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be delivered to you.


Types of data we collect

Website Cookies

Like most websites, The Math Support Online website uses cookies to collect information. Cookies are small data files which are placed on your computer or other devices as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our website. Some cookies collect information about browsing behaviour when you access this website via the same computer or device. This includes information about pages viewed and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details. Should you wish, you are able to delete cookies stored on your machine at any time, or disable cookies completely. For information on how to do this, please contact us.

Google Analytics

When someone visits Math Support Online we use a third party service called Google Analytics, to collect details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site, what page they entered the site (which helps us find out if our marketing is working), and at what stage they left the site. This information is collected and processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists / Newsletters

On various pages of our website, we offer you the opportunity to sign up to our mailing list, which is managed by Mailchimp.  We collect e-mail addresses of subscribers, so we can send e-mail newsletters, free content, support videos and special promotions from Math Support Online. We use the e-mail addresses only to distribute our electronic newsletters. We never sell, rent, or lend e-mail addresses of our customers to anyone.

You can unsubscribe at any time from this mailing list by clicking the “unsubscribe” link from within any email we send you.  Doing so will remove your details completely from our records and we will no longer be able to send you newsletters.  If you cannot find the link to unsubscribe, please contact us and we’ll do it on your behalf.


Contact Form

On the ‘contact us’ page of our website we have an enquiry form. If you complete this form, the information you provided is sent to us via secure email. We will only use this information to respond to your request. Your personal data will not be entered into any database for marketing purposes, and inline with our privacy policy, will not be passed on to any third party.

Access to your personal information

Under GDPR, as a user of this website, you have the right to access, amend or delete any of your personal data that we hold. Please contact us if you wish to access this information.

If you have any questions about privacy you can contact us via email or use our contact form.